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Privacy Policy

At Southern Edge HR Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit or interact with our online platform, in compliance with the General Data Protection Regulation (GDPR) and applicable laws.

Information We Collect

We collect personal information that you voluntarily provide to us when you use our services, register on our site, participate in workshops, or engage with our consulting programs. This information may include your name, contact details, professional background, and other information relevant to the services we provide. Additionally, we may automatically collect certain technical data through cookies and similar technologies, such as IP addresses, browser type, and usage patterns, to improve your experience on our online platform.

Use of Your Information

The personal data we collect is used solely for the purposes of delivering our human resources and professional development services, managing your participation in our programs, communicating important updates, and improving the quality and relevance of our offerings. We do not sell or rent your personal information to third parties.

Legal Basis for Processing

Where applicable, we process your personal information based on your consent, the necessity for performance of a contract, compliance with legal obligations, or legitimate interests pursued by our company, such as improving service delivery and ensuring security.

Data Sharing and Disclosure

Your personal information may be shared with trusted third-party service providers who assist us in operating our business, such as IT support, payment processors, or marketing services. These partners are contractually obligated to protect your data and use it only for the purposes specified by Southern Edge HR Solutions. We do not disclose your information to external organizations for their direct marketing purposes without your explicit consent.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our security measures are regularly reviewed and enhanced to maintain the confidentiality and integrity of your data.

Your Rights

Under the GDPR and relevant Australian privacy laws, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You may also have the right to data portability and to withdraw any consent you have provided at any time without affecting the lawfulness of processing based on consent before its withdrawal. To exercise these rights, please contact us by mail at our physical address provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer needed, it will be securely deleted or anonymized.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our site.

International Transfers

Where applicable, personal data may be transferred to and processed in countries outside of Australia. In such cases, we ensure adequate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

Changes to This Privacy Policy

Southern Edge HR Solutions reserves the right to update this privacy policy as necessary to reflect changes in our practices or to comply with legal requirements. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please write to us at:

Southern Edge HR Solutions
42 Hunter Street, Suite 5B
Newcastle, New South Wales 2300
Australia

Your privacy is important to us, and we thank you for trusting Southern Edge HR Solutions with your personal information.